Anderson's journey from Brazil to Porto

The sale of this brand-new 75 m² apartment in Porto, located in a highly sought-after area, is truly unique. Anderson, the owner, doesn't live in Portugal; instead, he resides in Brazil, thousands of kilometers away from Porto. He initially purchased the property to enjoy vacations in Portugal. However, his plans changed, leading him to decide on an apartment in the Algarve region, which offers a quieter lifestyle further south.

He visited our website and contacted us to help him find this new property. A member of our team reached out to understand his needs and connected him with our local teams. During this conversation, Anderson also mentioned his desire to sell his current property.

From the outset, the communication with our team in Porto went exceptionally well. Anderson was open and trusting, placing complete confidence in our team throughout the process—from the advice he received to the selection of local real estate agents.

Our team members, experienced in selling their own apartments, found it easy to collaborate with Anderson, who granted them full discretion over the sale. Remarkably, he entrusted us with the entire process without ever needing to travel back to Portugal!

While the relationship with Anderson was exceptional, our Portuguese team encountered some challenges that they handled with skill. Anderson entrusted us with complete discretion over the sale of his apartment.

The entire process was conducted remotely, relying solely on phone and email communication, without ever meeting Anderson in person. The signing of the sales mandate was facilitated through his lawyer in Porto, after which our team selected the ideal real estate agent for the sale.

Once the sales mandate was signed and the right agent chosen, Anderson's apartment was listed on our real estate portals. A first buyer showed interest almost immediately. He fell in love with the apartment during his initial visit and promptly made an offer. However, after a second visit with his sister, he decided to withdraw his offer.

Fortunately, another buyer quickly emerged, but the process proved to be complicated. Both Anderson and the buyer had their respective attorneys, who wanted to manage the transaction independently. This created confusion for the real estate agent, who found himself out of the loop. After a few emails and calls to clarify the situation, the two lawyers were able to cooperate, allowing the sale to proceed smoothly.

In total, only two months elapsed from the time our team selected the real estate agent to the successful sale of Anderson's apartment. Another mission accomplished for Properstar!

Finally, here’s a message that Anderson sent to our team after the sale of his apartment in Porto:

“First of all, I would like to thank you and your colleague for the excellent job you have done regarding the sale of my apartment. For your information, I had been contacted by another real estate agency in Porto, but I preferred to work with you because I had already made a commitment. In the end, I didn't make a profit on the sale, but I believe it was for the best. The most important thing is that our friendship continues.”